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Our Commitment

PLEASE NOTE WE NO LONGER SELL ITEMS VIA OUR WEBSITE.

 

Here at Dr Funkenstein, we are committed to our customers’ privacy. We strive to ensure that our best-practice guidelines are adhered to at every stage of your purchase, from the moment you arrive at our web site to the moment your goods arrive. We aim to be as clear as possible what data we may store and what we use it for, so that you buy with confidence every time.

In order to provide the best service to you, we sometimes need to collect information about you. Examples of the type of information we may collect include:

  • When and how you visit our website
  • Your email address when you subscribe to our newsletter
  • Your personal details when you make an order

Dr Funkenstein adheres strictly to Data Protection Act 1998, and any information stored about you will be stored in accordance within those laws.

Opt-Out and Privacy Queries

Visitors may go to http://www.drfunkenstein.net/ for information on how to opt-in or opt-out of use of their information.

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

Dr Funkenstein
5 Derwent Street
Sunderland
SR1 3NT

Data Collection

The data we collect can be classified into four groups. The data practices of each group will be explained separately.
Group “Access log information”

We collect the following information:

  • Click-stream data
  • HTTP protocol elements

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Web site and system administration.
  • Research and development.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

  • Our Web server collects access logs containing this information.

Group “Cookies”

We collect the following information:

  • HTTP cookies

This data will be used for the following purposes:

  • Research and development.
  • One-time tailoring.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

  • Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you. We also use cookies to allow our server to maintain information about the contents of your shopping cart.

Group “Transaction info (required)”

We collect the following information:

  • Physical contact information
  • Online contact information
  • Demographic data
  • Purchase information

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Research and development. The user must opt-in to this usage.

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

  • Delivery services.

The following explanation is provided for why this data is collected:

  • Information we collect in order to process your purchase.

Group “Transaction info (optional)”

At the user’s option, we will collect the following data:

  • Physical contact information
  • Online contact information
  • Purchase information

This data will be used for the following purposes:

  • Contacting visitors for marketing of services or products. The user must opt-in to this usage.

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

  • Delivery services.

The following explanation is provided for why this data is collected:

  • Information we collect in order to process your purchase.

Cookies

Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies. Cookies are used for the following purposes:

  • User targeting
  • Research and development